Questions, answered.

Review Systems is a review collection platform by Multisystems for hotels and restaurants. A QR code, NFC tag or branded link printed at a specific spot opens one guest page offering a Google review, a Tripadvisor review, a Yelp review, or a private message to the manager. Every scan, tap and later review is attributed to the spot that earned it, so you can compare the front desk against the bar against the rooms.

A spot is one place inside a property where you collect reviews: the front desk, the cafeteria, the bar, the rooms, a table. In the product it is called a campaign. Each spot has its own printed codes and its own numbers, and the leaderboard compares them. "The bar card beats the room card" is a sentence you can only say if the bar and the rooms are separate spots.

A guest scans the code at a spot, taps a review button, and writes the review on Google's or Tripadvisor's own site. When that review appears, Review Systems looks for a scan or click at the same property inside the spot's attribution window (72 hours by default) and credits it: one matching click is High confidence, several is Medium, a scan with no click is Low, and nothing is Unattributed. Every hop is logged; only the last one is a judgement call, and the confidence is shown.

No. Review Systems collects reviews at the point of service and shows you where they came from. Replying, monitoring across platforms and sentiment analysis are a different job and a different product; nothing here posts, edits or answers a review on your behalf.

One page with your name and logo, the question "How was your experience?", one filled button for your primary review site and secondary buttons for the others, and a quiet "Tell us privately instead" link. No app, no account, no download. You can scan the live demo page on this site with your own phone.

An optional line on the guest page. A guest who opens it picks a star rating and one or two things that stood out — the staff, the service, how clean it was — and the page assembles a short first-person draft from those taps. The guest edits it, copies it, and posts it themselves on the review site. Nothing is posted for them, and the guest page makes no AI call: the phrase bank is written once for each property and varies so no two guests get the same paragraph.

It reaches the property's manager and never a listing. It is stored with a rating, a message and the spot; there is no name or email field. Because it never reaches a public platform it is left out of your public average — not to change the average, but because it was never part of one. It raises an urgent notification and can be emailed to the property's alert address.

No. Every guest sees every public review button at every rating, and the private feedback link is visible at every rating too. The helper offers a guest who rated under four stars a faster route to the manager instead of a draft, but the Google and Tripadvisor buttons stay on the page and stay tappable. Google's and Tripadvisor's policies prohibit selectively soliciting positive reviews; the page is built not to.

Not with Review Systems, and not at all if you want to keep the reviews. Google, Tripadvisor and the FTC each prohibit it, whatever the rating. Review Systems has no such feature; the guest page is an invitation, not a transaction.

The helper does not write reviews; it helps a guest who already wants to leave one find the words from their own taps, and the guest edits and posts it. The wording varies per guest so the page never hands out the same paragraph twice — identical templated text is what review platforms filter for. Nothing is posted automatically, ever.

No. Print-ready files for a 25 mm sticker, a 60 mm table tent and a 150 mm poster come as SVG, 300-dpi PNG or PDF, and any printer can produce them. NFC tags and stands are optional. The product refuses to export a QR code that would print too small to scan, because that failure only shows up as scans that never arrive.

They keep working forever. A published address is never taken back: renaming publishes a new address and the old one keeps resolving to the same spot. A sticker already in the world cannot hear about a rename, so the product is built so it never has to.

For each scan or click: the spot, the type, the platform, a truncated browser string, a hash of the IP address (never the address itself) and the time. No name, no email, no device identifier, no location. Guests never log in and no cookie or tracking pixel is set on the guest page.

Yes. Access is granted property by property, not per account. A Manager sees reviews, scans and printed codes for the properties they were invited to; an Admin can also invite and remove people; an Owner has full control. One login can hold several properties, and the bar manager can be invited to the bar alone.

Review Systems reads public reviews for each property from Google, Tripadvisor and Yelp through a review-data provider, then matches them to scans. It reads reviews; it does not post or reply. A property is one Google listing, which is why two hotels in one city are always two properties.