Built by operators,for the spot where the guest is standing.
Review Systems is free to use for customer-facing businesses. Multisystems is the team that builds it. Start with your business and one QR code; contact us directly if you have questions.
Why this product exists.
Everyone has a review link. Nobody knows where it works.
A hotel prints one code, puts it on a poster, a coaster and a key card, and learns only that reviews arrived. Review cards from a marketplace are the same idea with the software missing. The hotel platforms send surveys by email two days later. Nobody tells the owner that the bar earned the review and the lobby poster did not.
Ask everyone. Show every button. Match the review to the spot.
Every guest sees every public review button at every rating, and a private note to the manager as an extra door. The review that later appears is matched back to the scan with the confidence stated. No pre-screen, nothing for a review, nothing posted for a guest.
A published address is never taken back.
A sticker in the world cannot hear about a rename, so renaming a spot publishes a new address and keeps the old one resolving forever. A code that would print too small to scan is refused, not warned about. Deleting a spot with history is refused too. Boring choices, made once, so the numbers can be trusted.
More from the team behind Review Systems.
One company, one sign-in family, each product doing one job. Review Systems gets the review written at the spot and knows which spot it came from.
Explore other Multisystems products
About the company
Who builds Review Systems?
Multisystems is the team behind Review Systems. Review Systems is our free product for customer-facing businesses to collect honest customer feedback. For questions about this product, contact us directly.
What does Review Systems not do?
It does not reply to reviews, monitor sentiment or manage listings. It gets the review written — a code at the spot, one guest page, scan or tap — and matches it back to the spot that earned it. Replying is a different job, done in the tools you already use.
How do I start?
Sign up, add a property with its Google listing, create the first spot and print the code. The guest page works the moment the code is printed, and the first scan you make with your own phone appears on the leaderboard.
Where is the company based and how do I reach a person?
Multisystems operates as a distributed team. The contact page reaches one inbox — contact@multisystems.ai — read by the people who build the product.
Keep reading
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How Review Systems works — spot, code, guest page, attribution
Property, spot and printed code; one guest page for Google, Tripadvisor and a private note; and how a review is matched back to the scan with its confidence.
Solution
Hotel review collection per spot — QR, NFC, links
Google and Tripadvisor reviews from the front desk, the bar and rooms, and which spot earned each one. Private feedback reaches the manager, not the listing.
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FAQ
How the guest page works, what attribution means, what happens to private feedback, what is stored, and what Review Systems will never do with reviews.
Start collecting customer feedback.
Free to use. Create your account, add your business and print your first QR code.
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