# Review Systems

> Review Systems is a review collection platform by Multisystems for hotels and restaurants. A QR code, NFC tag or branded link printed at a specific spot — the front desk, the bar, a room, a table — opens one guest page offering a Google review, a Tripadvisor review, a Yelp review, or a private message to the manager. Every scan, tap, click and later review is attributed to the spot that earned it.

## What it does

- Prints one tracked code per spot (QR sticker, table tent, poster, NFC tag, or a branded short link) and reports scans, clicks and reviews per spot, so "the bar card beats the room card" is a sentence an owner can say with data.
- Shows every guest every public review button at every rating. Private feedback is an extra door that reaches the manager and never a listing; it is excluded from the public average because it never reaches one.
- Offers an optional "Not sure what to write?" helper that assembles a short first-person draft from the guest's own taps (what stood out). The guest edits it; nothing is posted for them. The guest page makes no AI call.
- Matches reviews that later appear on Google, Tripadvisor or Yelp to a recent scan or click inside a per-spot attribution window (72 hours by default) with a stated confidence: High, Medium, Low or Unattributed.
- One login holds many properties; access is granted per property (Manager, Admin, Owner). Reports are stored snapshots delivered by link, CSV or PDF, on a schedule if wanted.
- Stores no guest identity: no login, no cookie, no tracking pixel on the guest page; IP addresses are hashed.

## What it is not

- It does not reply to reviews, monitor sentiment or manage listings. Replying is a different job and a different product.
- Every guest sees every public option at every rating; the private message to the manager is an extra door, not a detour. Nothing is offered in exchange for a review.
- It does not write reviews. The helper drafts from the guest's own taps and the guest edits and posts it themselves.

## Company

Built by Multisystems (https://www.multisystems.ai), the team behind Hotel Systems, OTA Systems, Image Systems, Advertising Systems and Revenue Systems. Contact: contact@multisystems.ai.

## Pages

- [Review Systems — Ask every guest at the spot | by Multisystems](https://reviewsystems.ai/): QR codes, NFC tags and links at every spot in your hotel or restaurant. Guests review on Google or Tripadvisor or tell you privately, matched to the spot.
- [How Review Systems works — spot, code, guest page, attribution](https://reviewsystems.ai/how-it-works): Property, spot and printed code; one guest page for Google, Tripadvisor and a private note; and how a review is matched back to the scan with its confidence.
- [Free tools — Google review link, Tripadvisor QR, ranking calculator](https://reviewsystems.ai/tools): Three free tools for hotels and restaurants: your Google write-a-review link and QR code, a Tripadvisor review QR code, and a review ranking calculator.
- [Google review link generator — your write-a-review link and QR code](https://reviewsystems.ai/tools/google-review-link-generator): Paste your Google Place ID, get the direct write-a-review link and a QR code to print as SVG or PNG. Free, in the browser, nothing stored.
- [Tripadvisor review QR code — from your listing URL to a printable code](https://reviewsystems.ai/tools/tripadvisor-review-qr-code): Paste your Tripadvisor listing URL and get the direct write-a-review link and a printable QR code, free and in the browser. Nothing is stored.
- [Review ranking calculator — rooms and occupancy to reviews a month](https://reviewsystems.ai/tools/review-ranking-calculator): Rooms, occupancy and how many guests you ask, turned into reviews a month and months to the ranking thresholds Sterling Sky, Whitespark and BrightLocal publish.
- [FAQ — Review Systems questions, answered](https://reviewsystems.ai/faq): How the guest page works, what attribution means, what happens to private feedback, what is stored, and what Review Systems will never do with reviews.
- [Guides — getting more reviews, placement and the rules](https://reviewsystems.ai/guides): Guides for hotels and restaurants: how to ask guests for reviews, where to place QR codes, how recency moves Google Maps rankings, and what the rules allow.
- [Compare — Review Systems against review cards and free QR codes](https://reviewsystems.ai/vs): Review Systems against NFC review cards, Tripadvisor Review Express and the free Google review QR code. Same job, different answers on attribution and policy.
- [About Review Systems — a Multisystems product](https://reviewsystems.ai/about): Review Systems is built by Multisystems, the team behind Hotel Systems and Advertising Systems. Who we are, what we build, and how to reach us.
- [Contact Review Systems](https://reviewsystems.ai/contact): Ask a direct question about Review Systems or reach the Multisystems team. We read every message and answer from one inbox within two working days.
- [Security & privacy — what Review Systems stores and who can see it](https://reviewsystems.ai/security): No guest login, no tracking pixel on the guest page, IP addresses hashed, access per property. What Review Systems stores about guests and staff, and why.
- [Privacy policy — Review Systems](https://reviewsystems.ai/privacy): How Review Systems and Multisystems handle personal data on this website and in the product, what is stored about guests who scan a code, and your rights.
- [Terms of service — Review Systems](https://reviewsystems.ai/terms): The terms that govern use of the Review Systems website and product, including acceptable use, review-platform policy compliance, and liability.
- [Cookie policy — Review Systems](https://reviewsystems.ai/cookies): Which cookies and local storage this website uses, what the analytics and support chat store, and how to clear them.

## Who it is for

- [Hotel review collection per spot — QR, NFC, links | Review Systems](https://reviewsystems.ai/for/hotels): Google and Tripadvisor reviews from the front desk, the bar and rooms, and which spot earned each one. Private feedback reaches the manager, not the listing.
- [Restaurant reviews per table and counter — QR, NFC | Review Systems](https://reviewsystems.ai/for/restaurants): Google and Tripadvisor reviews from the tables, the counter and the bar, and which spot earned each one. Private feedback reaches the owner, not the listing.

## Guides

- [How to get more Google reviews for a hotel or restaurant, by the rules](https://reviewsystems.ai/guides/get-more-google-reviews): Ask at the moment, at the spot, with a code the guest can scan; show every guest every option; never reward. What the data says on volume, recency and ranking.
- [Google review gating rules: what is banned and how to comply](https://reviewsystems.ai/guides/google-review-gating-rules): Review gating is asking guests how they feel first and showing the public review form only to some. What Google, Tripadvisor, the FTC and the CMA say, quoted.
- [How to ask guests for reviews: the moment, the sentence, the spot](https://reviewsystems.ai/guides/how-to-ask-guests-for-reviews): Ask when the experience is fresh, with one sentence, where the phone already is. What staff say, what goes beside the code, and what never to do.
- [Review recency and Google Maps ranking: why three weeks matters](https://reviewsystems.ai/guides/review-recency-and-maps-ranking): Recency is a top-five local ranking factor and rankings slide after three weeks without a review. What Whitespark, Sterling Sky and Local Falcon found.
- [Tripadvisor Popularity Ranking: how it works and how to move it](https://reviewsystems.ai/guides/tripadvisor-popularity-ranking): Tripadvisor ranks hotels on the quality, recency and quantity of reviews. What Review Express does and misses, and why asking every guest moves all three.
- [Where to place QR codes in a hotel for reviews: spot by spot](https://reviewsystems.ai/guides/where-to-place-qr-codes-in-a-hotel): Front desk, bar, breakfast, bedside, lift, spa and valet ranked by how well they earn reviews, with a print size for each and how to test before you order.

## Comparisons

- [Review Systems vs Google's free review QR code: what each tells you](https://reviewsystems.ai/vs/google-free-qr-code): Google gives you a free QR code for your review page, and it works. What it cannot tell you, what it cannot offer a guest, and when Review Systems is worth it.
- [Review Systems vs Tap Tag: a $19.95 review card and its paid tier](https://reviewsystems.ai/vs/tap-tag): Tap Tag is a $19.95 tap-to-review card with a week of page-view analytics and a paid ReviewPlus+ tier. What each does, and where Review Systems parts company.
- [Review Systems vs TapFive: the $30 tap-to-Google card, compared](https://reviewsystems.ai/vs/tapfive): TapFive is a one-off NFC card that opens your Google review page, no subscription. What it does well, what it misses, and when Review Systems is worth it.
- [Review Systems vs TAPiTAG: counting taps versus crediting reviews](https://reviewsystems.ai/vs/tapitag): TAPiTAG names every tag and counts its taps — the closest any card comes to per-spot tracking. What it stops short of, and when Review Systems is worth it.
- [Review Systems vs Tripadvisor Review Express: what each one does](https://reviewsystems.ai/vs/tripadvisor-review-express): Tripadvisor's Review Express emails guests after they leave and is free. What it does well, what it cannot reach, and why most properties should run both.

## QR code placement by spot

- [QR code for the bar — coasters, a tent, and what the bar earns](https://reviewsystems.ai/qr-code-for/bar): Where a review QR code works at the bar, whether to print coasters or a tent, what the bartender says, and how the bar's reviews compare with the rest.
- [QR code for the hotel front desk — placement, size and what it earns](https://reviewsystems.ai/qr-code-for/front-desk): Where a review QR code works at reception, which size to print, what to say at check-out, and how the desk's reviews compare with the bar's and the rooms'.
- [QR code for hotel rooms — the room card that actually gets scanned](https://reviewsystems.ai/qr-code-for/hotel-room): Where a review QR code works inside a guest room, what the front desk should say at check-in, and how room reviews compare with the desk's and the bar's.
- [QR code for restaurant tables — the tent scanned when the bill lands](https://reviewsystems.ai/qr-code-for/restaurant-table): Where a review QR code works on a restaurant table, which size to print, what the server says, and how the tables compare with the counter and the bar.
- [QR code for the spa — the reception card that earns long reviews](https://reviewsystems.ai/qr-code-for/spa): Where a review QR code works in a spa, why it goes on the reception card and never in the treatment room, and how spa reviews compare with the desk's.
- [QR code for the valet — the ticket scanned while the car comes round](https://reviewsystems.ai/qr-code-for/valet): Where a review QR code works at valet, why it goes on the ticket or key tag, what the attendant says, and what the Valet row on the leaderboard tells you.